Insurance, Smart Information Systems and Ethics
A Case Study
This report provides an overview of the current implementation of SIS in the insurance industry, also identifies the positive and negative aspects of using SIS in the insurance industry, including ethical issues which could arise while using SIS in this area. Two companies working in the industry of health insurance are analysed in this report: a German health insurance company (Organisation Y), and a business intelligence centre for healthcare insurers (Organisation X). Further specific ethical issues that arise when using SIS technologies in Organisation Y and Organisation X are critically evaluated. Finally, conclusions are drawn on the case study and areas for improvement are suggested.